Privacy policy

Created on March 11, 2026

1. DAta controller

Simplified joint-stock company (SAS)

Share capital: €40,000

Registered office: 1 Chemin du Plessis 37190 Azay-le-Rideau — France

SIREN: 452 166 127

Publication Director: Sophie Duguet

For any questions concerning the protection of your personal data, you can contact us at the following address:

contact@chateauxetcottages.net

2. PERSONAL DATA COLLECTED

When you use the website’s contact form, the following data may be collected:

Last name
First name
Email address
Phone number

This information is provided voluntarily by the user when submitting the form.

3. Technical data collected

While browsing the website, certain technical data may be collected automatically, such as:

anonymized IP address
browser type
operating system
pages visited

This information is used solely for statistical purposes.

4. Purposes of processing

The collected data is used exclusively to:

respond to requests sent via the contact form
communicate with visitors regarding an information or booking request
follow up on communications with website users

The data is not used for direct marketing purposes without the user’s prior consent.

5. Legal basis for processing

The processing of personal data is based on the website controller’s legitimate interest in responding to user requests.

6. Data recipients

The collected data is intended exclusively for CHÂTEAUX ET COTTAGES.

It is neither sold, rented, nor shared with third parties, except in the event of a legal or judicial obligation.

7. Data retention period

Personal data is kept for a maximum period of 3 years from the last contact with the user.

8. Analytics

This website uses the Matomo analytics tool to analyze traffic and improve user experience.

The collected data is anonymized and used solely for statistical purposes. In accordance with CNIL guidelines, these statistics do not require the user’s prior consent.

9. Data security

The website implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, disclosure, or modification.

10.User rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

right to access your data
right to rectification
right to erasure (deletion)
right to object to processing
right to restriction of processing

To exercise these rights, you can send your request to:

contact@chateauxetcottages.net

11. Complaints

If you believe that your rights have not been respected, you can file a complaint with the competent authority:

CNIL – Commission Nationale de l’Informatique et des Libertés 3 Place de Fontenoy — TSA 80715 75334 Paris Cedex 07

https://www.cnil.fr

12. Cookies

The site may use cookies or similar technologies to ensure the proper functioning of the site and to improve the browsing experience.

The cookies used by the Matomo audience measurement tool are configured to comply with the CNIL’s recommendations and to collect only anonymized data for statistical purposes.

You can configure your browser to refuse cookies.